IT services vendor HCL Technologies announced its deal with Sydney Trains to provide bespoke systems support services.
As part of the IT deal, HCL will provide application management and support services to transform the company’s IT landscape.
HCL will provide application development, support and maintenance services to support business and IT users improving application stability and availability for Sydney Trains.
HCL will use its ASSeTTM Transition framework to ensure a seamless and risk free transition with zero business disruption. HCL will also be responsible for optimizing the company’s application portfolio in alignment with business processes across its Australian operations.
“Our objective is to bring in process efficiencies through vendor consolidation and ensure optimum resource productivity to continuously improve peak punctuality targets,” said Mr Malcolm Pascoe, CIO, Sydney Trains.