DSM, a science based company active in health, nutrition and materials, has selected Wipro as its IT partner to provide Workplace Services.
Wipro will offer workplace technology features such as predictive analytics, automation, self-help, self-heal, multi-channel support and user experience management to DSM.
This technology deployment will assist DSM, which delivers annual net sales of about €10 billion, to optimize costs, while providing nearly 25,000 employees with an Internet-centric workplace, with smart systems for enabling seamless user experience.
Wipro said the smart systems include predictive monitoring for service restoration, automation and preventive self-heal to minimize service disruptions, and round-the-clock support to enable stable operations.
Wipro said its LiveWorkplace solution enables better computing experience for users, while ensuring data security and access to applications on any devices.
“With the selection of the LiveWorkplace services we are making a big step in our ambition level towards an internet centric architecture. We will move more and more data and applications to the cloud and therefore a lean workplace-infrastructure is a crucial building block,” said Arie van der Hoek, senior director IT Shared Services DSM.