Convergys Q3 revenues up 3 percent, profit dips

Convergys third quarter revenue in 2013 increased 3 percent to $521 million compared with prior year.

Andrea Ayers, president and CEO of Convergys, said that the company streamlined operations during the quarter as reflected in the expected $4 million restructuring charge to enhance its productivity, efficiency and future profitability.

Convergys net income in third quarter was $28 million compared with $30 million in the same period last year.


Based upon volume fluctuations with one large client, Convergys is revising its revenue expectations modestly. The company is expecting full year revenue to reach approximate $2,045 million, revised from prior guidance to exceed $2,055 million.

Consolidated Statements of Income
For the Three MonthsFor the Nine Months
Ended Sep 30,%Ended Sep 30,%
(In millions except per share amounts)20132012Change20132012Change
Financial Services43.050.2(14)134.6155.3(13)
Other 111.4  103.0 8 331.5  311.7 6
Total Revenues$521.0$507.63$1,518.8$1,496.22


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