IT services provider Cognizant announced its outsourcing deal with the Storebrand Group, a finance company in the Nordic markets, to improve operational efficiencies, enhance customer experience and drive digital transformation.
Cognizant did not disclose the financial details of the multi-year IT outsourcing deal with Storebrand Group.
Headquartered in Lysaker outside of Oslo, Norway, Storebrand Group has about 40.000 corporate customers and 1.9 million individual customers.
Storebrand tapped Cognizant to implement its business strategy, automate and modernize existing IT systems, re-engineer business processes across the customer life-cycle, and develop digital platforms with analytics capabilities.
Cognizant will also enable Storebrand to move to a Business Process-as-a-Service (BPaaS) model by integrating technology, operations and underlying IT infrastructure, thereby delivering a seamless omni-channel experience.
Heidi Skaaret, COO of Storebrand Group, said: “This engagement will allow us to address three key imperatives of our growth strategy―become more cost-efficient, engage better with our customers, and embrace newer opportunities created by digital technologies and collaboratively drive business outcomes.”
As part of the engagement, Cognizant has added a center in Vilnius, Lithuania. The new near-shore center will act as Cognizant’s technology center of excellence for financial services customers in Europe.