Cognizant inks Cloud360 deal with Family Dollar Stores to improve biz

IT services company Cognizant announced its cloud management deal with US retail chain Family Dollar Stores to improve business responsiveness and deliver better services.

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“This engagement is crucial to our efforts to execute better on our promise of being an efficient, low-cost retailer,” said Vikas Wali, divisional vice president of IT Application and Infrastructure Services at Family Dollar.

As part of the three-year deal, Cognizant will deploy Cloud360 for its portal applications to improve operational performance and cost competitiveness at more than 8,000 stores in 46 states in the U.S.


Cloud360, a cloud management platform developed on Amazon Web Services (AWS), will provide an on-demand service experience and single management console to optimize cloud operations.

Cognizant is delivering the services using a consumption-based managed services model to enable Family Dollar to optimize infrastructure investments and achieve a variable cost mix by paying only for usage.

The IT services company said Family Dollar’s portal applications will enable Family Dollar to sharpen its business focus, boost metrics-driven service delivery, and support compliance needs.

Cognizant is already supporting Family Dollar for its store operations, supply chain, merchandizing, and back office.

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