IT services provider Capgemini has implemented an eCommerce solution at PostNord, a logistics company for the Nordic region.
Capgemini is using IBM’s platform-as-a-service, Bluemix to prototype, develop, test and host cloud-based applications at PostNord to update its customer-facing, self-service systems to help small businesses ship orders internationally outside of Sweden.
The IBM solution will assist PostNord to provide information about taxes, duties, and shipping regulations, while also adapting its website to cope with international demand.
Through working with Capgemini, PostNord went through solution ideation, prototyping and testing in three weeks, assisting PostNord to enhance its service offering and customer experience into the eCommerce import and export market.
Capgemini brought together DevOps and Cloud using Bluemix to create an environment, where PostNord could innovate, industrialize new ideas and test them in the Logistics Lab environment with speed. The solution provides better user experience, combined with a seamless combination of engineering, marketing, interface design, and graphical design delivered through the cloud.
Kenneth Verlage, CIO E-Commerce & Logistics at PostNord said: “With the growth of e-commerce, PostNord now faces competition from both traditional and disruptive business models. This means we need to listen more to our customers and focus on their user experience.”
IBM launched Bluemix with a $1 billion investment in 2014. Bluemix provides access to over 100 tools and services of the most prominent open-source technologies combined with IBM and third-party services.
Steve Robinson, general manager, Cloud Platform Services at IBM, said: “Bluemix acts very much like an operating system for the cloud, empowering developers to mix and match tools and services that best fit their strategy, which ultimately cuts product testing times in half and app development from months to days; akin to the successes shown by Capgemini and PostNord.”