Aegis, a global outsourcing and technology services company, is setting up its Asia Pacific hub for Analytics, Social Media and Multilingual Capabilities in Melbourne, Australia.
In collaboration with the Government of Victoria, the new Center of Excellence is expected to generate up to 550 new jobs in Aegis Services Australia’s operations in Melbourne, doubling its current workforce, with an investment of up to $4 million.
The new Asia Pacific analytics, social media and multi-lingual capabilities hub will provide business analytics, social media and multi-channel customer experience solutions.
Sandip Sen, Global CEO of Aegis, said: “The local business is positioned for strong growth and welcomed the Victorian government’s support of its Australian business case.”
Aegis chose Melbourne for its language capabilities, educational institutions, diverse skill base and the strong support provided by the Victorian government.
In a statement, Aegis said its Melbourne center’s capabilities will expand local skill sets in sales and marketing, customer management, multi-channel and lingual capabilities, social business, quality assurance and operations management, data management and analytics and larger scale BPM services.