Infotech Lead India: Accenture has renewed its business, application and infrastructure support services arrangement for the Technical and Further Education (TAFE) student solution in Queensland, Australia for 2 more years, marking a 10-year relationship with the Department of Education, Training and Employment. Accenture has been supporting TAFE Queensland Institutes Student Administrative System (ISAS) since 2002.
ISAS is one of the largest solutions of its kind in the Southern Hemisphere, and the partnership demonstrates the value of working with the Department on a common goal to help meet the changing needs of TAFE students and education administrators across Queensland.
Accenture has provided business services including business consulting, systems integration, application support and maintenance, as well as IT infrastructure support to TAFE Queensland. Under the new two-year agreement Accenture will continue providing critical support services for the core student solution across the state.
Dean Sedgman from the Department stated, “Accenture has proven itself to be a reliable and valued provider of services to us and, with the latest arrangement, both of our organizations will continue to focus on improving the student experience across the state by providing a solution that meets the challenges of our environment.”
The ISAS solution provides a centralized, end-to-end student administration solution for more than 80 TAFE campuses across Queensland, providing more than 250,000 students annually with access to their records and numerous services. ISAS helps with enrollment, self-service for academic records and payment of accounts. The solution processes more than 1.6 million enrollment transactions and issues 80,000 awards and certificates per year.
“This is one of the largest solutions of its kind in the Southern Hemisphere, and demonstrates the value of working with the Department on a common goal to help meet the changing needs of TAFE students and education administrators across Queensland,” said Paul Chapman, who leads Accenture’s work on the program.